Terms
Terms of Service
The rules that govern how brands and content creators use Kolab.
Last updated: September 14, 2026
Acceptance of terms
By creating an account on Kolab, you accept these terms of service in full. If you disagree with any part of these terms, you must not use the platform.
Description of the service
Kolab is a platform that connects brands and content creators for paid collaborations: profile discovery, direct orders, open campaigns, a shared deal room, fund escrow, and automatic contract and invoice generation. Kolab is not a party to the commercial agreements between brands and creators beyond the technical and financial framework it provides.
Accounts and eligibility
You must provide accurate information when registering and choose the role that matches your actual use (brand or creator). An account is personal and must not be shared. You are responsible for keeping your credentials confidential and for any activity carried out from your account.
Wallet and escrow
Every brand must have a sufficient wallet balance before creating a campaign or placing an order: the budget is held in escrow immediately, never afterward. Funds are released to the creator only once a deal is marked completed, after the platform fee is applied. Creator withdrawals are never instant: they go through a request processed manually by our team.
Campaigns, orders, and deals
Every deal follows a number of revision rounds set in advance on the relevant package or campaign; a brand cannot request more revisions than that number. A deal only closes once the creator marks the work as delivered and the brand confirms satisfaction. In case of disagreement, either party may submit a report so an administrator can review the deal — Kolab does not intervene outside of this process.
Content and conduct
You agree to provide accurate information on your profile and statistics, to communicate respectfully in the deal room, and not to use the platform for fraudulent, misleading, or unlawful purposes. Kolab reserves the right to suspend any account that fails to meet these commitments.
Intellectual property
Each party retains ownership of its own content (profile, portfolio, deliverables). By entering into a deal, the creator grants the brand the right to use the agreed deliverables within the limits set by the deal's terms. Kolab claims no ownership over content exchanged between brands and creators.
Termination
You may stop using Kolab at any time by contacting us to request that your account be closed. We may suspend or terminate an account for violating these terms, including in cases of fraud or abusive behavior toward another user.
Limitation of liability
Kolab provides the technical and financial framework for collaborations but is not responsible for the quality of work delivered by a creator, nor for a brand's compliance with commitments made outside what is explicitly handled by the platform (escrow, revision rounds, reports). To the extent permitted by law, we are not liable for indirect damages arising from use of the service.
Governing law
These terms are governed by the laws of Tunisia. Any dispute that cannot be resolved amicably through our support team falls under the jurisdiction of the competent courts of Tunisia.
Changes to these terms
We may update these terms of service to reflect changes to the platform. The last-updated date at the top of this page is refreshed with each change; continued use of Kolab after an update constitutes acceptance of the new terms.
Contact us
For any question about these terms, contact us through our Contact page — we respond within 24 to 48 business hours.
Ready for your first collaboration?
Join hundreds of brands and creators who trust Kolab for their influencer campaigns.